Our story

Since 2013, our founders have pursued one mission: give small and mid-sized freight forwarders the same digital power as the giants. Ingot delivers it, cloud-native, carrier-connected, customs-ready, at a price that makes sense.

Empowering freight forwarders since 2013

The founders have been working together on IT solutions for the freight industry since 2013. Their collaboration began through involvement in European Union research projects CORE and SELIS, which focused on improving supply chain visibility and logistics efficiency across the continent. Through this work they identified a gap in the market: small and medium sized freight forwarders were being left behind by the digital revolution, unable to afford or integrate the complex enterprise systems used by the largest players. Ingot was launched in 2018 with a clear mission: to help small and medium sized freight forwarders compete on a level playing field by giving them access to the same quality of digital tools as their larger competitors, at a price point that made sense for their business.

Building a customer-centric solution

Our approach is built on three core principles. Embracing data — We believe that accurate, real-time data is the foundation of efficient freight forwarding. By connecting directly to carrier systems and aggregating information from multiple sources, we give our customers the insights they need to make better decisions. Building industry standards — Working with organisations such as DCSA, we adopt a best practice approach to developing industry standards that help streamline communications across the supply chain. Listening to customer needs — Every feature we build is driven by real feedback from the freight forwarders who use Ingot every day. We don't believe in technology for technology's sake — everything we do is designed to solve a genuine problem.

Looking ahead

A small, dedicated team has moved to new premises in the historic Grade II listed Cotton Exchange in the centre of Liverpool. The freight industry is digitalising rapidly, and as we look forward we are committed to helping freight forwarders navigate this new landscape with confidence.